FAQ
Who performs the sample collection and analysis?
We collaborate with sampling locations where you go to have your blood sample taken. See all our sampling locations here.
FAQ
Does it matter which laboratory I go to?
We recommend using the same laboratory if you want to compare results over time. You can visit different sampling locations, but we recommend choosing the same laboratory (Karolinska,
FAQ
How do I prepare for a blood test?
The preparations vary depending on the laboratory package or test you are going to do. You can read more about preparation for sample
FAQ
When can I go and have my tests taken?
As soon as you receive confirmation (via email) that your referral has been created, you can visit a sampling location and have your blood sample taken.
FAQ
Does it hurt to take a blood test?
The blood test itself feels no more than a small needle prick. Talk to the laboratory staff before the test if you feel discomfort,
FAQ
How long is my referral valid?
The referral is valid for 3 months from the date of purchase on Vital.se. If you haven't visited the laboratory before this time has passed,
FAQ
How do I change or cancel my appointment for sample collection?
If you have booked an appointment at one of our sampling locations, you need to contact the specific sampling location directly as each
FAQ
How do I change the laboratory for my sample collection?
If you wish to change the sampling location afterwards, please contact customer service at: kundservice@vital.se. Please provide the order number and the location