FAQ
How do I place an order?
Here's how it works: Choose a laboratory package: Simply select one of our pre-designed laboratory packages and place your order on the website.
FAQ
Who can order laboratory tests?
Anyone who is over 18 years old, has a Swedish personal identity number, and a BankID can order a test.
FAQ
Can I order laboratory tests for someone else?
The order must always be filled in with the details of the person to be tested. If you want to order tests as a gift for someone else,
FAQ
Can I use a healthcare exemption card?
Vital is not a publicly funded service, so exemption cards are not valid.
FAQ
Can I use my wellness allowance?
It's up to individual employers to determine what they consider as wellness activities. In Epassi, Vital cannot be included as it's a VAT-exempt service.
FAQ
Do I need to pay any taxes?
All of Vital's services are exempt from VAT.
FAQ
How do I use a discount code or gift card?
One must first place an order with the gift card here at vital.se for a referral to be created.